Our value chain

Our long-term aim is to help make the value chain more resource-efficient. Managing our positive and negative impact in an effective manner requires that we understand where to make the impact in the chain for each of the material issues.

Our responsibility extends outside of our own operations’ direct impact and also encompass impacts that we contribute to or which we are connected to through our business relations with suppliers and customers for example.

We also have considerable scope for influencing the various parts of the value chain.

The value-chain perspective helps us to identify possibilities and risks, to understand boundaries, and how we can create value for our stakeholders.

  Product development
Area Together with strategic partners for our proprietary brands
Issues - Water and energy efficiency
- More sustainable material
- Packaging
- Recyclable
- Functionality
- Product life
Value creation - Reduced impact from product use and recycling
Ability to influence Medium
Area 71 per cent of the products are manufactured in Asia
Issues - Code of Conduct and quality requirements
- Anti-corruption and bribes
- Human rights in new and existing markets
- Migrant worker conditions
Value creation - Improved standards for suppliers, their workers and families and local communities
- Increased confidence in the Clas Ohlson brand
Ability to influence Medium
Area Transportation of 1,300 million tonne kilometres of products
Issues - Emissions of CO2 and energy consumption
- Transportation efficiency
- Packing rate and freight consolidation
Value creation - Reduced CO2 emissions
- More cost-efficient transportation solutions
Ability to influence Medium
Area Some 5,000 employees in six countries
Issues - Skills development
- Diversity
- Health and well-being
- Young people in our workforce
- Energy efficiency and waste
- Anti-corruption and bribes
Value creation - A high-performing organisation
- Attract and retain skilled employees
- Increased employee commitment
Ability to influence High
Area Some 230 stores and online shopping in five countries 
Issues - Availability of products that have a high environmental performance
- Information about products for a more sustainable lifestyle
- Energy efficiency in stores
Value creation - Loyal customers
- Motivated employees
- Attractive, unique and relevant product offering
- Reduced energy costs
- More information about environmental impact
Ability to influence  High
  Product use
Area Products with a high environmental performance at attractive prices allow our customers to live more sustainably.
Issues - Product life
- Environmental impact during the product life
- Hazardous chemicals
- Product safety
- Services for a more sustainable lifestyle
- Spare parts
Value creation - Extended product use
- High confidence in the products
- Less waste and increased resource efficiency
- Fewer chemicals to the environment
- Reduced energy consumption and CO2 emissions
- Cost savings
Ability to influence  Low
  End of product life
Area Participate in collection and recycling schemes
Issues - Waste
- Recycling
- Reuse
- Producer responsibility and collection system
- Chemicals
Value creation - Less waste and more material recycling
- Fewer chemicals to the environment
Ability to influence  Low

Value chain illustrated

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