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The mail order business that Clas Ohlson started in 1918 in Insjön is now an established European retail business. There are about three thousand staff working in Sweden, Norway, Finland and the UK who all follow our company motto “Making things easier for people to solve their everyday practical problems”. You are warmly welcome to read about the journey we have made, the future challenges we face and the values, concepts and responsibilities on which our business operations based.
Clas Ohlson is a rapidly expanding retail business with sales of over SEK 5 billion in Sweden, Norway, Finland and the UK. The Head Office lies in the same town where its business operation began in Insjön, Dalarna County. The company has been listed on Stockholm's Stock Exchange (OMX) since 1999.
Our Media Centre contains an overview of our press releases, current store openings, relevant company information and other news of interest. Images, video clips and important contact information are also found here. You are welcome to contact us regarding any of your media related requests. Ring our switchboard at +46 (0)247-444 00 or e-mail us with any queries at press@clasohlson.se
Do you share our view that helping people solve their everyday problems whether big or small is one of the most satisfying things one can do? Then Clas Ohlson may be the company for you with exciting multifaceted roles and job assignments on local, national and international levels. At Clas Ohlson the possibilities for advancement, training and personal development are endless.
There are several ways to contact us. Click on the link that best suites your needs and you will access your information more quickly. Uncertain about who to contact, call our main switchboard at +46 (0)247-444 00 or Customer Services at +46 (0)247-445 00 and you’ll receive the assistance that you need. We look forward to hearing from you!
It should always be easy and convenient to find what you need at Clas Ohlson. In Sweden and Norway, we sell a wide array of home, multimedia, electrical, leisure and hardware products both though our online store and by mail order. In both Finland and the UK, sales are conducted through our expanding retail network. All our purchasing, transport and goods are handled responsibly according to strict environmental and sustainability standards.
Clas Ohlson publishes yearly sustainability reports in August.
Reports and documents
Do you have comments on how we work with and report on sustainable development/CSR issues?
CSR feedback
Clas Ohlson sells a range of environmentally and socially responsible products.
Selected eco-products
Our sustainability work in practice
Sustainability case studies
Clas Ohlson conducted its second Group-wide employee survey in 2011, which gathered information about employees’ values and perceptions, and helps to develop how the company attracts, motivates and rewards staff.
The results from the 2011 employee survey highlighted that Clas Ohlson has a relatively high employee satisfaction index and the survey has been used to further develop how the company attracts, motivates and retains employees. The survey also identified specific future development areas at Group, country and store level.
The Group has an overall Employee Satisfaction Index of 74 percent, which was 2.8 percent higher than the 2010 Clas Ohlson Employee Survey and compares favourably with other companies. Other results from the survey highlight that the majority of employees are proud to work for Clas Ohlson and that they value our diversity, non-discrimination and equal opportunity initiatives. Employees generally have confidence in managers and Group management, and feel that they can influence decision-making.
The survey has provided a solid platform on which we can develop our strategy for how to attract, reward and motivate staff and how we should design leadership action plans. The survey also sent a clear message to employees that Clas Ohlson is a company that cares for its employees and is interested in their experiences and opinions.
The results led to the development of action plans to be implemented on a Group, country and department/store level. Group level development areas in the 2011/12 financial year that were identified by the survey include a need to further improve internal communications and employee access to information. Results from the survey were also provided at country and store level, to enable different management levels to compare their employees’ satisfaction, experiences and opinions with other parts of the company. Managers also received guidance on how to analyse the results applicable to them and how to develop improvement action plans together with their employees.
