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The mail order business that Clas Ohlson started in 1918 in Insjön is now an established European retail business. There are about three thousand staff working in Sweden, Norway, Finland and the UK who all follow our company motto “Making things easier for people to solve their everyday practical problems”. You are warmly welcome to read about the journey we have made, the future challenges we face and the values, concepts and responsibilities on which our business operations based.
Clas Ohlson is a rapidly expanding retail business with sales of over SEK 5 billion in Sweden, Norway, Finland and the UK. The Head Office lies in the same town where its business operation began in Insjön, Dalarna County. The company has been listed on Stockholm's Stock Exchange (OMX) since 1999.
Our Media Centre contains an overview of our press releases, current store openings, relevant company information and other news of interest. Images, video clips and important contact information are also found here. You are welcome to contact us regarding any of your media related requests. Ring our switchboard at +46 (0)247-444 00 or e-mail us with any queries at press@clasohlson.se
Do you share our view that helping people solve their everyday problems whether big or small is one of the most satisfying things one can do? Then Clas Ohlson may be the company for you with exciting multifaceted roles and job assignments on local, national and international levels. At Clas Ohlson the possibilities for advancement, training and personal development are endless.
There are several ways to contact us. Click on the link that best suites your needs and you will access your information more quickly. Uncertain about who to contact, call our main switchboard at +46 (0)247-444 00 or Customer Services at +46 (0)247-445 00 and you’ll receive the assistance that you need. We look forward to hearing from you!
It should always be easy and convenient to find what you need at Clas Ohlson. In Sweden and Norway, we sell a wide array of home, multimedia, electrical, leisure and hardware products both though our online store and by mail order. In both Finland and the UK, sales are conducted through our expanding retail network. All our purchasing, transport and goods are handled responsibly according to strict environmental and sustainability standards.
Clas Ohlson publishes yearly sustainability reports in August.
Reports and documents
Do you have comments on how we work with and report on sustainable development/CSR issues?
CSR feedback
Clas Ohlson sells a range of environmentally and socially responsible products.
Selected eco-products
Our sustainability work in practice
Sustainability case studies
Clas Ohlson has implemented systems to phase out the use of potentially harmful chemical substances from its products, and has established stricter standards than EU legislation.
Clas Ohlson has set ambitious chemical substance standards, which often far exceed REACH regulations and EU legislation on chemicals and skin contact, by supporting its suppliers, and developing a classification model and chemical substance declaration systems.
Clas Ohlson complies with all current REACH regulations and has set higher standards for chemicals on the REACH Candidate List of Substances of Very High Concern (SVHC). The list includes substances that are not currently subject to restrictions, but that are “candidates” to be banned from use in the future. However, Clas Ohlson has already limited the use of all SVHC candidate substances to less than 0.1 percent of the total weight of its products. We have also chosen to inform customers of our few products that contain traces of SVHC candidate substances on the product’s packaging and/or on the Clas Ohlson website. Legislation only requires us to inform professional users of potentially harmful chemicals contained in our products, but we believe that ordinary customers should also be entitled to this information.
Since 2007, we have phased out the use of phthalate plasticizers and PAHs (Polycyclic Aromatic Hydrocarbons) from our products that can come into contact with skin. Phthalate plasticizers and PAHs can be toxic and carcinogenic, but there is currently only limited legislation for these substances, such as regulations regarding the use of phthalates in toys and children’s products. We have exceeded EU legislation by phasing out these chemicals from our entire product range.
We provide our suppliers with chemical substance information and keep them updated on the rapidly changing EU legislation via supplier-focused website information. The web information is regularly updated and provides news about which chemicals may be phased out in the future so that suppliers can consider potential replacements far in advance.
The Clas Ohlson product range includes a wide variety of products, sourced from a diverse group of suppliers. We have developed a product classification model, which steers the demands for chemical substance declaration documents that we impose on our suppliers, depending on the supplier and the type of risk associated with the product.
